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Manager, User Experience Analytics, Marketing and Communications
Job SummaryAt Harvard Business School (HBS), we educate leaders who make a difference in the world. HBS is a global brand with a wide range of internal and external audiences. The Marketing & Communications team (M&C) leads marketing strategy for the School and supports dozens of marketing or communications staff in other departments.We are seeking an experienced analyst who is passionate about website UX, customer research, and data. This newly created position will play a vital role - providing content creators, marketers, academic program staff, and faculty with insights to improve web user experience. The ideal candidate loves working with people and has an insatiable curiosity. Qualified candidates will bring expertise in qualitative UX research, proficiency in m


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