Salesforce Marketing Cloud, Associate Dir. Functional Design Architect
Location: East Hanover, New Jersey
Internal Number: 334904BR
108,000 associates reimagining medicine for more than 799 million people globally!
Do you think you can find and deliver "10x" innovation opportunities in Novartis Business Services? Your passion for innovation and ability to build and lead a high-performing global team of associates and digital eco-system partners will help us re-imagine the next generation of NBS!
As the Salesforce Marketing Cloud, Associate Director Functional Design Architect you are a role model of Novartis Values & Behaviors: you care about patients, focus on what matters most, dare to challenge the status quo & experiment, take smart risks and always put your team before yourself. You are an inspiration to the associates who work with you. You foster a learning culture within your teams. You are a learner, not a knower, and you are genuinely curious and open-minded. You empower and support others, you create clear accountability, and you remove obstacles for your team. You spend time mentoring and coaching team members.
Our Salesforce CoE team is 135+ members strong and has a presence in key strategic locations globally with a core and increasing team size in Dublin. The Salesforce COE team works across a broad range of solutions - everything from apps for internal business productivity to external apps for medical professionals and patients. With endless future opportunities in Digital Health, we are well-positioned to build products that improve lives.
The Functional Design Architect's major accountability is to effectively transform the business requirements into an IT solution design specification, ultimately leading to meeting the customer expectations while assuring solutions are safe, reliable, scalable, and flexible.
What will you be responsible for? * Create and lead solution designs for internal customers and help scoping of requirements to meet business needs * Develop project rationale and perform scoping assessments to determine the feasibility of projects * Participate in requirement gathering in global/regional workshops * Ensure the overall user experience is taken into account when designing and deploying new solutions and services * Ensure that detailed designs adhere to solution architecture design (i.e. high-level conceptual design) and are traceable to functional as well as non-functional requirements in the functional specification * Take accountability to ensure adherence with Security and Compliance policies and procedures within the Service Delivery scope * Involved in decision making discussions with internal customer groups * Ensure implemented solutions are according to specifications and fit for purpose. * Planning deployments together with Project Managers and Operations Team * Deployments between development environments and validation / productive orgs * A deep understanding of integration patterns and data modeling * Preparing checklists and scripts for manual deployments