Marketing and Communications Coordinator - Gephardt Institute for Civic and Community Engagement
Washington University in St. Louis
Location: St. Louis, Missouri
Internal Number: JR61188
The Marketing & Communications Coordinator will support the Marketing & Communications Manager with implementing a comprehensive brand vision and communications strategy to engage the Gephardt Instituteâ™s internal and external audiences. This position will be at the forefront of the Gephardt Instituteâ™s brand and will focus on bridging the instituteâ™s mission, vision, and values with our stakeholders through engaging visual and written storytelling content and live-event support. This will include: designing and editing content for the instituteâ™s collateral materials, electronic newsletters, social media platforms, fundraising proposals, donor reports, event materials, and website. Graphic design and digital communications are the primary responsibilities for this role.
Primary Duties & Responsibilities
Take a lead role in conceiving, creating and distributing content for external and internal audiences. Responsibilities will include:
Collaborate with Marketing & Communications Manager to develop design concepts and execute print and digital campaigns promoting institute programs, initiatives, and events.
Design visually appealing and relevant content for electronic and print distribution, including but not limited to invitations, postcards, banners, posters, digital TV slides, social media posts, e-newsletters, event programs, and materials for fundraising and donor cultivation/stewardship in alignment with institute and university brand standard
Support the regular updating of existing templates for brochures, reports, and other materials.
Oversee print requests, orders, and distribution for marketing needs.
Leverage cross marketing opportunities from within the University.
Support and help coordinate Gephardt Institute social media, newsletters, website content, and marketing. Responsibilities will include:
Work with Marketing & Communications Manager to grow an impactful online presence.
Oversee weekly schedule of written and visual content for social media platforms (including but not limited to Facebook, Twitter, Instagram, and LinkedIn) in alignment with marketing campaigns and provide input on techniques to increase visibility and engagement. This includes recruiting followers and monitoring analytics.
Coordinate photography and video requests for institute programs, initiatives, and events.
Assist with content development and regular updates to Institute website.
Monitor and adapt to latest trends in the digital communications landscape to engage target audiences.
EVENT AND ADMINISTRATIVE SUPPORT
Help bring the Gephardt Institute brand to life through in-person and virtual event support and by ensuring our space on the Danforth Campus is representative of our mission, vision, and values. Responsibilities will include:
Assist with all aspects of planning and executing high-impact events, including but not limited to National Council meetings and the annual Gerry and Bob Virgil Ethic of Service Awards. This includes facilitating event logistics (purchasing supplies, event set-up and clean-up, working with outside vendors, providing technology support, assembling event materials, etc.), staffing events, and collaborating with staff on event invitations, run-of-show, and other details.
Model and help build a culture of exceptional customer service with attention to equity and accessibility for all stakeholders, including students, campus and community partners, donors, alumni, and other visitors.
Ensure a high-quality and consistent stakeholder experience by helping to develop and implement event and hospitality standards, processes, and procedures.
Assist staff in adopting these standards and engage in a process of continuous improvement to enhance the stakeholder experience.
Provide critical support to ensure smooth operations of the institute, including but not limited to helping to maintain and organize common/public spaces and supplies, greeting and serving institute visitors, assisting with mailings or assembling materials, and supporting standard office tasks as needed.
Perform other duties as assigned.
Ability to lift and/or move office furniture and/or supplies as needed weighing up to 30 pounds.
Ability to periodically travel to on- and off- campus locations.
Work outside typical office hours as needed.
Applicant Special Instructions:
Please include a cover letter and resume with your submission.
Demonstrated design experience and excellent eye for creating and reviewing visual communications.
Demonstrated experience with social media management.
Ability to craft marketing strategies, messaging, and tone for a wide variety of audiences.
Three or more year of progressive responsibility in the area of marketing communications.
Prior experience with nonprofits, civic engagement, public services, K-12 education, higher education, domestic/international volunteering, and/or social movements.
Although not a requirement experience or proficiency with photography and with video editing is a plus.
Experience organizing and planning events.
Experience with fundraising communications.
Demonstrated design skills and proficiency with Adobe Creative Suite (InDesign, Photoshop, and Illustrator).
Excellent interpersonal and written/verbal communication skills, including with diverse populations, and for different mediums.
Ability and sensitivity in developing communications for â“ and interacting with â“ a racially, culturally, and socioeconomically diverse range of stakeholders.
Commitment to continuous learning about cultural humility and equity.
Excellent analytical, organizational, problem-solving skills, and project management skills.
Strong time management, attention to detail, and ability to plan ahead.
Ability to function both independently and collaboratively in a dynamic environment with multiple functions, audiences, and priorities.
Energy, vision, initiative, creativity, empathy, humility, tolerance for ambiguity, ability to embrace and navigate change, sound judgment, diplomacy, tact, and sense of humor.
Enthusiasm and ability to work in a dynamic, highly collaborative environment with multiple functions, audiences, and priorities to the instituteâ™s mission.
Ability and willingness to work evening and weekend hours for special projects, events, and deadlines in service.
Bachelorâ™s degree and one year of experience involving managing complex projects, marketing, communications, and/or event planning or high school diploma or equivalent high school certification and four years of experience.
$19.56 - $30.35 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.
Washington University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to an individualâ™s sex, race, color, religion, age, disability status, protected veteran status, national or ethnic origin, gender identity or expression, sexual orientation. Women, minorities, protected veterans and the disabled are strongly encouraged to apply.
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
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Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.