Job No: 496726 Position Type: full-time Location: Lewisburg, PA Categories: University Advancement / Alumni Relations
University Advancement (UA) is here to advance the mission of Bucknell University by engaging the Bucknell community. It is only through the support of alumni, parents and friends - by opening doors to career opportunities, engaging others to join the conversation and community, and entrusting us with their philanthropic commitments -- that we can further elevate Bucknell as a leader in undergraduate education.
Our team is dedicated to this mission and unified by five values: Lead with Integrity Embrace a Collaborative and Inclusive Spirit Be Open and Receptive Nurture Creativity and Innovation Foster a Culture of Empowerment and Knowledge
These values also illustrate how we bring, as a division, the University's strategic plan to life and exercise our commitment to diversity, equity and inclusion on a daily basis.
As part of UA, the Marketing Research and Strategy Coordinator is responsible for supporting the ongoing operations of the Marketing Strategy & Outreach team with a specific focus on supporting the Executive Director and communication efforts of the Outreach team, including direct response, online and student calling initiatives.
This position reports to the Executive Director, Marketing Research & Strategy, and takes direction from Marketing Strategy & Outreach colleagues.
As part of support activities related to the Student Calling Program (SCP), responsibilities may include scheduled evening and weekend hours. The Coordinator may need to be present in the calling room during peak times, specifically in the beginning of each semester during training for a minimum of two weeks, and fill-in for student staff as needed.
Executes daily, weekly, and monthly reports using various databases and electronic tools, including reports to support communication efforts of campus partners as directed
Prepares daily, weekly, and monthly correspondence to student workers, donors, and prospective donors
Organizes materials and schedules for Outreach activities
Assists with pledge fulfillment, donor renewal and stewardship initiatives
Processes standard data requests and prepares data files for Marketing Strategy & Outreach team and campus partners
Communicates with prospective and current student callers, including weekly scheduling responsibilities
Partners with the Senior Specialist, Annual Fund Outreach to develop and implement student calling-related events
Participates in student training and in the hiring, training, and evaluations of student callers
Responsible for approving time entry of student employees
Maintains accurate student employee records and tracks attendance, prepares, verifies, and approves student payroll
Collects and updates annual calendar of initiatives
Provides scheduling and calendar management, catering and logistics, Advancement Information Services and Publications, Print & Mail requests
Maintains inventory, equipment, and supplies for the Marketing Strategy & Outreach team and student calling room
Budget review and tracking of the Marketing Strategy & Outreach budget lines and submits expense reports and budget corrections to Finance
Completes minutes and other meeting documentation
Maintains accurate donor information and updates as appropriate, including entering pertinent contact reports or correspondence into the donor database
Performs other duties as assigned
High school diploma or equivalent
Two years experience in a professional office setting
Demonstrates computer and technical skills including word processing, mail merges, reporting, and database use
Displays a high level of attention to detail and organizational skills
Demonstrates ability to manage multiple priorities concurrently
Effective oral and written communication skills and ability to tailor messaging to diverse audiences
This position requires occasional evening and weekend work to support UA's events including blocks of time for major events such as Family Weekend, Reunion, and Homecoming, and other event support as required. Staff should mark their calendars for major events and events in their department. Exceptions require supervisory approval.
Demonstrates knowledge and understanding of fundraising or closely related experience, preferably in higher education and/or with a phonathon program
Bucknell University is a private, highly ranked, national liberal arts institution that offers strong professional programs in engineering, business, education, and music. Located in Central Pennsylvania along the Susquehanna River, Bucknell is nestled in the Borough of Lewisburg, an appealing Victorian-style town ranked as one of America's best small towns. Lewisburg and the surrounding region offer a unique combination of outdoor recreation opportunities, small-town charm, and amenities such as restaurants, art galleries, an art deco theater, museums, and boutiques. In addition to the many cultural and athletic events offered by the University and the Borough, the surrounding region offers outstanding schools, medical facilities, and an affordable cost of living. For those who crave the city, Bucknell is within an easy three-hour drive to Philadelphia, New York, Baltimore, and Washington, D.C. Bucknell University, an Equal Opportunity Employer, believes that students learn best in a diverse, inclusive community and is therefore committed to academic excellence through diversity in its faculty, staff, and students. Thus, we seek candidates who are committed to Bucknell's efforts... to create a climate that fosters the growth and development of a diverse student body. We welcome applications from members of groups that have been historically underrepresented in higher education.