At M&G our vision is: to become the best loved and most successful savings and investment business and we're looking for people who are excited about joining us on our journey. We're digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for our customers. To help us achieve our vision we're looking for exceptional people who live our values and behaviours and who can inspire others; embrace change; deliver results and keep it simple.
We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationality, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements or home working arrangements for any of our roles.
What you can expect from us:
We are committed to creating an environment where you can be exceptional at all you do. To help us deliver this, we promise to:
- Challenge Your Limits by creating a stimulating working environment and providing opportunities for you to be involved in meaningful and challenging work
- Support Your Aspirations with a commitment to learning and development that helps you achieve and build your experience with people who want you to succeed
- Value Your Input whereby leaders and managers will involve you in key decisions, listen to your thoughts and recognise the important contribution you make
- Balance Your Life through a work life partnership that focuses on making this an inclusive, diverse and friendly place to work and offers the flexibility and support that enables everyone to be at their best
Location - UK/ Europe
The Role:
M&G is committed to helping people plan for their future with confidence. To be relevant in the future we need to centre around the needs of our customers in the 28 markets we serve - from America to Europe to Asia - and develop compelling propositions. The Brand and Marketing function plays an essential role in inspiring people to plan for a better future and make M&G plc the brand they choose to make it happen.
Responsible for the delivery of compliant marketing communications internationally and in the UK, the Global Lead Marketing Compliance Manager will be critical in implementing our Global Marketing Compliance Framework. This role will act as deputy to the Global Head of Marketing Communications Compliance and includes people management.
To be successful in this role, you will be confident in providing expert technical and tactical advice in a digital environment to stakeholders across the function and beyond; driving solutions and directing resource appropriately. You will instil regulatory capability and confidence in others to embed a strong risk culture.
Key Work Level Accountabilities
Manager or Expert:
- For people managers, accountable for managing and motivating others to ensure quality of delivery to customers and stakeholders
- For technical specialists, accountable for delivering expert advice or service, using specialist knowledge and subject matter expertise
- Applies judgement to deliver outcomes, evaluating a range of potential solutions, considering the impact for customers, cost and risk
- Manages conflicts that may impact delivery
- Challenges upwards given knowledge of delivery and awareness of complex systems and the broader picture
- Identifies and anticipates need for changes to continuously improve quality and efficiency of output
- Manages resources and risks using expert judgment, know-how and experience
Key Responsibilities for this role
- You will support delivery of the Brand & Marketing Global Marketing Communications Compliance Framework and ongoing improvement, taking personal accountability for this.
- You will drive compliant, customer-centric marketing communications in each operating market, drawing on expert regulatory technical and leadership capabilities, including 3rd party relationship management.
- You will demonstrate deep and broad financial promotions regulatory expertise across multiple jurisdictions, exercising cultural awareness and sound judgement at all times.
- You will role model collaborative business partnering, lifting the capability of others, driving efficiency and improving ways of working, while reinforcing a strong risk culture.
- Drive quick and effective issue resolution across multiple senior stakeholders; use creativity and digital agility to deliver solutions at pace.
- You will enhance quality assurance and oversight of first line marketing controls, taking a digital first approach to ensure effectiveness and efficiency, developing and tracking actions.
- You will maintain an external presence, bringing industry insights and learning to the fore within the function.
Key Knowledge, Skills & Experience
- Experienced in delivering quality customer-centric marketing communications regulatory advice and approvals within financial services, preferably asset management.
- Must be investment literate with solid technical understanding of investment content.
- Digitally adept, you will have expertise in digital delivery including social media.
- Substantial managerial experience with excellent people management skills, inspires others to perform at their best and develop for the future.
- Expert knowledge of the international and UK marketing regulatory environment. International experience is essential for this role.
- Strong delivery capabilities, able to deploy resource effectively and drive consistent improvements to ways of working, standards, processes and controls. Preferably with relevant experience gained in 1st line and 2nd line of defence roles.
- Significant experience of 3rd party supplier management in a global regulated environment.
- Adaptable to working outside of an office based location. This role will likely involve an element of travel when safe and appropriate.
- Resilient and highly collaborative style with a positive attitude to deliver through self and others within an evolving, commercial environment.
- Excellent verbal, written and influencing skills - in person and remotely, with sound decision making skills.
Qualifications
- University degree (or equivalent preferred). Relevant industry qualification in a related compliance or legal discipline desirable.
- Language fluency whether native speaker or qualifications desirable (Italian or French).
Work Level: Manager or Expert
Recruiter Name: Phoebe Ewers
Closing Date: 1st March 2021
We live by four behaviours at M&G and we ask all our employees to:
- Inspire Others - Support and encourage each other, creating an environment where everyone can contribute and succeed
- Embrace Change - Be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas
- Deliver Results - Focus on outcomes, set high standards and deliver with energy and determination
- Keep it Simple - Cut through complexity and bureaucracy, be clear and decisive and never overcomplicate things
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