As an integral member of the Association’s management team, the Marketing & Communications Manager is responsible for planning, managing, and evaluating programs that meet or exceed attendance and ticket revenue goals for Eugene Symphony events, and maximizing the visibility of the organization consistent with Eugene Symphony Association policies and long-range objectives. In general, the Marketing & Communications Manager will oversee, plan, and/or execute all marketing activities and a range of outbound communications, including but not limited to: all advertising platforms designed to generate ticket sales, including season subscription renewal and acquisition campaigns, single ticket advertising initiatives, and coordination with ticket office management; printed collateral (program magazines, brochures and other direct mail pieces, event invitations, and annual report); digital media (website, outbound email campaigns, and social media content); audience research; new subscriber activities; merchandising; and select public and media relations activities. The Marketing & Communications Manager will also coordinate outbound communications with and for Development & Fundraising and Education & Communications departments. This position requires familiarity with current research and resources in marketing and advertising, excellent interpersonal skills, a keen eye for detail and a flair for the written word, and an ability to assist the organization in meeting its budgetary earned revenue goals.
The ideal candidate will bring experience working in marketing and communications, excellent project management skills, a record of success in facilitating multiple ticketing campaigns that achieve results, and will exhibit leadership abilities. S/he will have a strong desire to maintain and strengthen the organization’s brand within the regional community as well as the broader music world. S/he will have a deep commitment to community engagement as central to the purpose and mission of the arts in general and the orchestra specifically. The ideal candidate will also welcome the opportunity to be an active participant in the life of Eugene and the Willamette Valley community.
The successful candidate will have superb interpersonal and communication skills and is equally comfortable dealing with Board members, concertgoers, students, and sponsors, as well as musicians, staff, and vendors. S/he will work well under pressure and will be able to manage competing priorities and deadlines effectively.
The successful candidate will be a person of integrity with a reputation for fairness, honesty, and high ethical standards. S/he will be a self-starter with high energy, maturity, and self-confidence. The successful candidate needs to be willing to roll up his or her sleeves to get the job done, whether that be event setup and tear-down or proofreading a 60-page magazine on deadline.
The successful candidate will have a minimum of two years of directly relevant work experience and a bachelor’s degree. Additionally, nonprofit arts administration work experience and knowledge of orchestral music are significant pluses.
About Eugene Symphony Association
Now entering its 54th season, the Eugene Symphony is widely recognized as a cornerstone of the performing arts in Oregon’s southern Willamette Valley. Under the leadership of Music Director & Conductor Francesco Lecce-Chong and Executive Director Scott Freck, the Eugene Symphony pursues its mission of "enriching lives through the power of music" by presenting annual classical, summer, and community engagement performances, commissioning and premiering new American works, and disseminating its performances via radio broadcasts.
Guided by its Long Range Plan, first established in 2007 and updated regularly, the Eugene Symphony serves, educates, and develops the widest possible regional audience through its programs. Approximately 25,000 community members attend the Eugene Symphony’s classical, family, and special performances each year. Up to an additional 26,000 children, adults, and seniors take part in annual education and community engagement initiatives, including family and youth concerts, in-school ensemble performances, subsidized concert tickets, artist residencies, and pre-concert lectures for adults. Through its annual broadcast series on classical radio KWAX, t...he Eugene Symphony brings its full season of classical concerts to 45,000 local and worldwide listeners monthly.
Following an international search that considered more than 250 candidates from over 40 countries, Francesco Lecce-Chong was named the Symphony’s eighth Music Director in April 2017. He succeeds such illustrious predecessors as Marin Alsop, Miguel Harth-Bedoya, and Giancarlo Guerrero, and has a strong passion for audience engagement and equity of access to the Symphony’s programs. He has also chosen to make his home in Eugene, further connecting him to the wider community.
The Eugene Symphony is a professional orchestra operating under a collective bargaining agreement, and also supports the Eugene Symphony Chorus. The Eugene Symphony Association is governed by a 35-member Board of Directors and receives support from the volunteer members of the Eugene Symphony Guild; there is an administrative staff of 11 including full-time and part-time employees. A separate group of Trustees oversees an Endowment currently valued at $5.4 million in assets. The Eugene Symphony has an operating budget of $2.8 million for 2019/20 and has a history of financial stability with a trend toward growth.