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Handling of products like Business Current Accounts, Remittance, Corporate Internet Banking, Retail Internet Banking, Retail Current Accounts, and Fixed Deposits etc.
Drafting of business requirement, flowcharts, preparing the test cases, coordination with IT team, user interface testing, preparing the demo to internal & external stakeholders.
Simplify the process, coordination with stakeholders, drafting the process, taking the approvals from the committee, informing & training the stakeholders.
Launch of new products, automation of processes, planning and implementing the strategies to scale up fee income for the branch.
Launch of promotional campaign, customer communication, designing of product brochure and leaflets, advertisements, translation in Chinese, website maintenance etc.