The position of Inside Sales Representative has the primary responsibility to create new business opportunities and manage current clients to drive growth for NWI Global. Our Inside Sales Representative will assist in executing the existing sales strategy and perform in accordance with monthly/quarterly/yearly goals.
ESSENTIAL FUNCTIONS/MAJOR RESPONSIBILITIES
Initiate telephone and email contact with prospective clients, including outbound and inbound leads.
Consistently achieve and exceed assigned account expansion goals.
Forecast revenue and manage opportunities.
Work with marketing and production teams to create account plans, responses to RFPs, SOWs, ballpark estimates.
Pre-sales prospecting, targeting, developing and qualifying prospective clients.
Keep accurate and current records of prospective and existing client data including names, titles, phone numbers, addresses and other relevant information.
Research prospective clients through several tactics including internet research, trade shows, social media, referrals, professional directories and personal investigation.
Educate prospective and existing clients regarding our services.
Negotiate rates and deadlines with prospective and current clients.
Take responsibility and accountability for designated clients.
Collaborate with production teams to define internal and external expectations and align those expectations to specific deliverables.
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service.
Maintain in-depth knowledge of the company’s service offerings, competitive positioning and industry trends.
Positively represent the company at conferences and strategic marketing events.
Travel throughout the United States for prospect/client meetings, conferences and trade shows. Up to 25% of annual travel.
Attend sales or trade meetings for continuing education and training.
Read related publications to obtain information about market conditions, business trends, or industry developments.
Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
Stock and distribute resources, such as samples or promotional/educational materials.
Required Skills and Experience
Bachelor’s degree in business administration, communications or a related field.
Two (2) years of proven experience in B2B sales.
Proven track record of meeting quota.
Ability to produce leads on their own.
Ability of finding and closing new business including new and existing accounts.
Skilled at working in a fast-paced, high-energy working environment.
Positive and energetic phone skills, excellent listening skills.
Ability to think outside the box and come up with solutions on their feet.
An unrelenting drive to learn, succeed and lead by example.
Experience in CRM & sales enablement tools.
Excellent written and verbal English communication skills.
Excellent problem solving and analytical skills.
Superior pre-call planning, opportunity qualification, and objection handling skills.
Persistent and professional relationship management skills.
Excellent project, time and self-management skills.
Ability to understand and simplify the value proposition of complex solutions.
Telecommuting is allowed.
Additional Salary Information: First year potential earnings $75,000+, at plan
About NWI Global
NWI Global specializes in language translation and interpreting services. We serve business enterprises, government entities and non-profit organizations. For more information, visit our website at www.nwiglobal.com.