Sales and Marketing Director-Jacksonville Operations
MAA (Mid America Apartment Communities)
April 6, 2018
Full Time - Experienced
This position is based out of the MAA Regional Office in Jacksonville, FL. This position requires frequent weekly travel (up to 75%) between properties within the Coastal Division, Regional Office, and Corporate Office is required.
The Sales and Marketing Director works under the direction of the Senior Vice President of Marketing. The position is responsible for monitoring, advising, recommending, and facilitating the marketing, advertising, and leasing efforts of an assigned division with the goal of maximizing the leasing effectiveness of assigned properties. Key responsibilities include monitoring advertising budgets and tracking marketing performance by property to achieve the optimal pricing strategy; analyzing leasing performance by property and making recommendations for improvement to resolve deficiencies; conducting training in leasing and marketing best practices. Frequent travel between properties within the division and to corporate offices is required.
The successful candidate will embody and work to reinforce MAA’s Core Values. Those values include:
Appreciating the uniqueness of each individual
Communicating openly and with integrity
Doing the right thing at the right time for the right reasons
Duties and Responsibilities
Monitors the assigned division’s advertising budgets, including identifying potential cost reductions and achieving budgeted marketing expense goals.
Develops working relationships with vendors in the assigned division. Reviews advertising commitments with properties and performance. Conducts contract negotiations on behalf of properties in coordination with corporate.
Works with corporate marketing and vendors to develops advertising in print, internet, and any other media. Provides technical and physical assistance to property management with large promotional and media campaigns.
Monitors advertising effectiveness and advises property management to achieve and maintain an appropriate balance between traffic generation, occupancy, and expense efficiencies. Tracks occupancy and leasing performance through reporting and assessment tools; works with property management to develop and execute marketing plans within budget, including appropriating discretionary marketing funds.
Identifies and analyzes market conditions for optimal pricing strategies in coordination with Revenue Management.
Provides pricing support in developing and executing budgets for rent growth and concession usage. Collaborates with multi-site operations and property management to positively affect marketing and pricing performance. Provides focused support, coaching and development to underperforming properties and assists management with marketing and communications strategies and tactics, including crisis or sensitive information.
Receives and/or identifies marketing collateral needs for properties within assigned division and coordinates development corporate marketing resources.
Monitors sales performance in the areas of staffing, shopping reports, closing ratios, and inventory management to provide awareness of and solutions to potential issues.
Maintains close communication with both corporate marketing, divisional operations teams, and properties which includes regular visits, property walks, and corporate field visits. Travels frequently by personal motor vehicle or by commercial air plane.
Prepares and conducts sales training and rallies in coordination with the training department on logistics.
Performs other related duties as assigned to meet the needs of the business.
Bachelor’s degree in business, marketing, communications or a related field required.
5-7 years of sales and/or marketing experience required.
Experience with advertising and multiple marketing channels required.
Valid driver’s license from state of residence required.
Experience in leasing, property management, hospitality a related field preferred.
Sales training design, development and presentation experience preferred.
Knowledge, Skills, and Abilities
Knowledge of consultative sales techniques, training and coaching applications to leasing
Knowledge of advertising principles and practices
Knowledge of adult learning principles and practices
Ability to travel frequently (up to 75% of the workweek), including overnight
Knowledge of multifamily housing marketing channels
Knowledge of Fair Housing laws and state and local landlord-tenant laws
Analytical skills used in assessing situations, problem solving, and identifying solutions
Verbal and written communication skills, including presentations to groups
Ability to effectively organize projects and processes
Ability to adapt to change and operate with flexibility
Ability to operate independently and effectively with broad goals and objectives
Physical and Environmental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must have the visual acuity, depth perception, and manual dexterity to operate a motor vehicle.
This position requires the ability to occasionally lift office products and supplies, up to 20 pounds without assistance and up to 50 pounds with assistance from a device or another person.
This job operates in a professional office environment with frequent travel by car and/or commercial airline. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Internal Number: R0001702
About MAA (Mid America Apartment Communities)
We believe it is only through our greatest asset, our associates, that we transform properties into communities, and apartments into homes. If you are looking to join a company that is devoted to creating an atmosphere of excellence, and to creating a sense of community for our residents, then MAA is the perfect company for you! Explore MAA Careers for the opportunity that might be waiting just for you, or continue reading to learn more about the many benefits of working for MAA.MAA considers applications for employment submitted online only.________________________________________Benefits of MAAWe want to ensure that choosing to become an MAA associate is as much the right decision for you as it is for us. That is why MAA offers a variety of programs and benefits to meet your needs. MAA offers a comprehensive benefits package to meet your needs, whether you are full-time or part-time, at the start of your career or heading into retirement. Here are just a few of the benefits MAA offers:•Medical, Dental & Vision Insurance •401(k) Savings Plan •Apartment Discount •Employee Stock Purchase Plan •Paid Time Off •Tuition and Certification Reimbursement •Life & Disability Insurance •Free Confidential Counseling •Supplemental life insurance