Summary: The Coordinator of Marketing & Operations works closely with other professionals in the department in the administration and management of a comprehensive residence life and housing program serving over 4,000 on-campus students. This position assists closely with the marketing for each unit within the Office of Residence Life and Housing as well as with departmental operations.
Works closely with department staff in the areas of professional, graduate, and undergraduate staff recruitment with regards to marketing.
Maintains and updates the department web site and coordinates a schedule with the Assistant Director for Operations and other members of the office.
Coordinates (designs, edits, and prints) departmental publications such as Guide to Community Living, Staff Manual, and other materials needed for department operations, in conjunction with the Assistant Director of Operations.
Aids in the development of a brand identity for the Office of Residence Life and Housing and its functional areas through storytelling, website management, graphic design, and social media.
Responsible for coordinating orders for apparel, signage, and promotional items.
Works with department staff to ensure slide shows/videos are prepared for large scale department events.
Assists with marketing/communications tasks/projects for the Division of Campus Life and units within.
Serves as primary back-up to Staff Assistant regarding the management of the Office of Residence Life and Housing front desk.
Coordinates key audits/transitions, in conjunction with other department staff.
Maintains department process calendar, ensuring that dates are gathered from department staff, and when appropriate also shared via website and social media.
Serves on a variety of committees, projects, and programs within the department, the Division of Campus Life and the University community.
Required Education, Knowledge, Skills, Abilities:
Bachelor’s Degree plus a minimum of three years of full-time experience in marketing/communications or a related field.
General knowledge of office management skills.
Proficiency in Google Apps, Microsoft Office Suite, Adobe Creative Suite, and social networks (Facebook, Twitter, and Instagram).
Ability to effectively communicate with a variety of constituents both verbally and in writing.
Strong interpersonal skills.
Ability to organize workflow and coordinate activities.
Ability to interpret policy and procedures established within the Office of Residence Life and Housing.
Ability to work with abstract concepts as well as concrete details.
Master’s Degree in Student Affairs or a related field with at least one year of full-time experience.
Experience with WordPress or similar content management system.
Experience in residence life and/or housing, or a related student affairs area.
Responsible for own work.
Note: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.
Offering the personal attention of a small liberal arts college, coupled with the breadth and global relevancy of a leading research institution, Wake Forest claims the distinction of being the nation's premier collegiate university. Wake Forest is consistently ranked among the top 30 universities in the nation. Our mission is to educate the whole person, graduating students who seek purpose-fille...d lives while building a community dedicated to serving humanity in the spirit of our motto, Pro Humanitate.